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Alabama earrings

POLICIES • RETURNS • SHIPPING

We appreciate "handmade" for the main reason that it simply means one-of-a-kind. Each piece has individual character but conforms to a specific design. The earrings consist of individual beads or element made of polymer clay which is conditioned, shaped and baked. Polymer clay is non-toxic and extremely durable. We construct each bead as close as possible to its design, and because each is not created from a mold, none is identical to another. This is the special element of our jewelry. The pins and connectors used in the earrings are silver-plated surgical steel and the earwire fish hooks are silver-filled surgical steel that are nickle-free and safest for sensitive ears. By disclosing this information, LYTD holds no liability if a customer is sensitive to any of the elements used in the production of each piece.

Because we consider safety first, we have an ALL SALES FINAL policy for our earrings. We abide by health and sanitary standards and therefore will not allow earrings to be returned due to the risk that they have been previously worn. Returns are accepted only if an order was sent in the wrong color combination. Those returns must be in perfect condition and unopened. We will send an authorization to return the items. If an order is shipped in the wrong quantity, then the correct amount will be sent to fulfill the order. LYTD must be contacted within 14 days of receiving the order, via email on the website, to arrange for the quantity due and for incorrect color returns. No credit or cash refunds will be issued, only the proper exchanges or quantities.

Payments are accepted via PayPal and processed at the time of ordering. If you find that you need to cancel an order, please let us know within 24 hours of submitting the order, otherwise your order cannot be cancelled. PayPal is a secure online payment processing company. You do not need to have a PayPal account to submit a payment.

Michigan residents will be charged 6% sales tax.

After payment is received, normal turnaround is 2-4 business days to process orders of 1-8 pair, but is also dependent on available inventory and time of year. Orders are fulfilled on a first-come-first-served basis. Larger quantity orders require more time to fulfill and we ask that you contact us prior to placing an order, if this is the case. If timing is an issue, then LYTD also advises that you contact us before placing an order to determine availability and shipping time. We want our customers happy and spirited! Currently, we ship via USPS Parcel Post® with proof of delivery confirmation. We do not ship internationally and only within in the contiguous United States. Sorry, this excludes Alaska or Hawaii.

All orders will be calculated based on and shipped to the address listed in PayPal, unless otherwise specified. Please verify that your address is correct upon checkout to avoid delays in shipping. We are happy to mail to an address different than the billing address. Please provide this information upon checkout.

LYTD respects our customer's privacy and does not use, share or loan any of our customer's personal information other than for payment, contact and shipping of an order. LYTD will keep information only for future promotional offers from LYTD. We take the secure nature of private, personal information very seriously. All payment information will be sent via a 128 bit encrypted SSL (Secure Socket Layer) connection.

If you have any questions about our products or policies, please Contact Us via the website or independently email us at customerservice@loveyourteamdesigns.com